Emergency Chiller Recovery for a Jacksonville Office Tower
Restored cooling to a 12-story office tower within hours of a chiller failure during peak summer, then prevented a repeat.
The building's primary chiller failed on a 95°F afternoon, leaving 12 floors of tenants without cooling.
Tenant leases included comfort guarantees, putting the building owner at financial risk.
The failure exposed a lack of proactive maintenance on critical plant equipment.
Our emergency team was on site within two hours and brought temporary cooling online while diagnosing the chiller.
We repaired the failed compressor circuit and verified the full hydronic loop before returning to service.
We placed the plant on a preventive maintenance agreement with quarterly inspections and monitoring.
“They had us cooling again before the end of the day and made sure it wouldn't happen again. That response saved us.”
— Building Owner
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